Law 25 · Quebec

Privacy policy

Dumoulin Doors and Windows (“we”) is committed to protecting your personal information in accordance with the Act respecting the protection of personal information in the private sector (Law 25) of Quebec.

Who is responsible

Dumoulin Portes et Fenêtres
2700, boul. des Promenades, Deux-Montagnes (QC) J7R 6L2
Phone : 450 598-4400
Email : info@portesfenetresdumoulin.com

For any privacy question or to exercise your rights, write to us at info@portesfenetresdumoulin.com.

Information we collect

• Quote form : first name, last name, email, phone, address, city, project description and installation preferences — only to reply and prepare an estimate.
• Communications : if you call or write to us, the information you share with us.
• Limited technical data : standard server logs when the host keeps them for security and diagnostics (IP address, browser type).

Purposes

We use your information to:

• respond to quote or information requests;
• follow up on your project (visit, installation, service);
• meet our legal and security obligations.

We do not sell your personal information and do not use it for targeted advertising without your consent.

Cookies and similar technologies

A cookie or local browser storage may be used to:

• Essential : run the site and remember your consent choice (required to comply with Law 25).
• Non-essential (optional) : audience measurement or marketing tools — off by default until you accept. No such tool is active on this site today; if any are added later, they will respect your choice.

Retention

We keep your information only as long as needed for the purposes above (project follow-up, legal or tax obligations), then destroy or anonymize it securely.

Your rights (Law 25)

Subject to exceptions provided by law, you may:

• access your personal information;
• request that it be corrected;
• withdraw your consent where applicable;
• file a complaint with the Commission d’accès à l’information du Québec (CAI).

Security

We take reasonable measures to protect your information against unauthorized access, use or disclosure. No method of transmission over the Internet is completely risk-free.

Updates

This policy may be updated. The version in force is the one published on this page. Last updated: August 2026.